Water Billing & Collection

The City of Goose Creek provides water service to almost 9,000 customers. Residents may visit City Hall or call 843-797-6220, ext. 0 to open an account. In order to open an account over the phone, residents must have a Visa, MasterCard, or American Express credit or debit card.

Fees & Dates
There is a $50 origination fee for water service for residents who live inside the city and a $75 origination fee for water service for residents who live outside the city. Water bills are sent out on the last business day of each month, and are due by the 15th of the following month. A 15% penalty is added to late bills. If payment is not received by the 25th of the month, service will be disconnected and a non-payment fee of $30 will be assessed. View the water turn off dates.

Payment Options
Water payments can be made a variety of ways:
  • City Hall Drive-Thru - Monday through Friday, 8 a.m. to 5 p.m.
    519 N. Goose Creek Blvd.
    Goose Creek, SC 29445
  • Direct Debit - The direct debit service is provided at no charge. Your payments will be automatically debited from your account each month. Please fill out the direct debit form
  • Credit/Debit Card - Please fill out the credit/debit card authorization form.
  • Mail
    PO Drawer 1768
    Goose Creek, SC 29445
  • Night Drop Box - The night drop box is located at City Hall.
  • Online Payments - Online water payments are managed through our software provider. They charge a $1.25 service fee for each online payment.
  • Over the Counter - Payments can be made in person at City Hall.

Paperless Billing
Please fill out the Paperless Billing Sign Up form to receive your bill via email.